Planned Work
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 1st February 2024 - 00:00
End Time: Thursday 1st February 2024 - 06:00
REFERENCE: CHG0087652
During the period of 01/02/2024 00:00:00 to 01/02/2024 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Warrington (WA5)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Friday 9th February 2024 - 00:00
End Time: Friday 9th February 2024 - 06:00
REFERENCE: CHG0674932
During the period of 00:00 09/02/2024 to 06:00 09/02/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Rotherham, S60
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 7th February 2024 - 00:00
End Time: Wednesday 7th February 2024 - 06:00
REFERENCE: CHG0674900
During the period of 00:00 06/02/2024 to 00:06 06/02/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
York, YO30
Easingwold, YO30
Our supplier has informed us that connectivity may be affected for up to 6 Hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Friday 9th February 2024 - 00:00
End Time: Friday 9th February 2024 - 06:00
REFERENCE: CHG0674932
During the period of 00:00 09/02/2024 to 06:00 09/02/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Rotherham, S60
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 8th February 2024 - 00:00
End Time: Thursday 8th February 2024 - 06:00
REFERENCE: CHG0676432
During the period of 00:00 08/02/2024 to 06:00 08/02/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Easingwold, YO30
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 8th February 2024 - 00:00
End Time: Thursday 8th February 2024 - 06:00
REFERENCE: CHG0676432
During the period of 08/02/2024 00:00:00 to 08/02/2024 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Easingwold (YO61)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 8th February 2024 - 00:00
End Time: Thursday 8th February 2024 - 06:00
REFERENCE: CHG0676432
During the period of 08/02/2024 00:00:00 to 08/02/2024 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
York (YO1)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 14th February 2024 - 07:30
End Time: Wednesday 14th February 2024 - 17:00
REFERENCE: CHG0087652
During the period of 14/02/2024 07:30:00 to 14/02/2024 15:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Nottingham (NG13)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Emergency Maintenance Notification - Wynyard POP - Scheduled
Affects:
Ethernet On-Net
Start Time: Tuesday 6th February 2024 - 18:00
End Time: Tuesday 6th February 2024 - 22:00
Services impacted - Internet connectivity
We will be conducting emergency planned maintenance on our Wynyard POP connectivity on 06/02/2024 between the hours of 18:00 – 22:00. There will be a short period of downtime during this window (approx. 10 minutes) whilst services are cut over.
We apologies for any inconvenience or disruptions caused as a result of this maintenance.
If you are still experiencing issues after this maintenance window has elapsed, please reach out to the Service Desk via email or telephone:-
- servicedesk@razorblue.com
- 0333 880 0001
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 14th February 2024 - 07:30
End Time: Wednesday 14th February 2024 - 17:00
REFERENCE: CHG0680236
During the period of 07:30 14/02/2024 to 17:00 14/02/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Ilkeston, DE7
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Sunday 11th February 2024 - 07:30
End Time: Sunday 11th February 2024 - 17:00
REFERENCE: CHG0680420
During the period of 07:30 11/02/2024 to 17:00 11/02/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Nottinghamshire, NG13
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Sunday 11th February 2024 - 07:30
End Time: Sunday 11th February 2024 - 17:00
REFERENCE: CHG0680423
During the period of 11/02/2024 07:30:00 to 11/02/2024 17:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Ilkeston (DE7)
Our supplier has informed us that connectivity may be affected for up to 10 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 14th February 2024 - 00:00
End Time: Wednesday 14th February 2024 - 06:00
REFERENCE: CHG0683208
During the period of 14/02/2024 00:00:00 to 14/02/2024 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Doncaster (DN4)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 15th February 2024 - 00:00
End Time: Thursday 15th February 2024 - 06:00
REFERENCE: CHG0680996
:00 15/02/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
London, EC3N
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Saturday 24th February 2024 - 23:00
End Time: Sunday 25th February 2024 - 12:00
REFERENCE: CHG0691014
During the period of 24/02/2024 23:00:00 to 25/02/2024 12:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Wynyard (TS22)
Our supplier has informed us that connectivity may be affected for up to 12 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Friday 1st March 2024 - 00:00
End Time: Friday 1st March 2024 - 06:00
REFERENCE: CHG0695883
During the period of 01/03/2024 00:00:00 to 01/03/2024 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
St Albans (AL4)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Friday 1st March 2024 - 00:00
End Time: Friday 1st March 2024 - 06:00
REFERENCE: CHG0695883
During the period of 00:00 01/03/2024 to 06:00 01/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
St Albans, AL4
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Supplier Scheduled Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 7th March 2024 - 00:00
End Time: Thursday 7th March 2024 - 06:00
REFERENCE: CHG0695675
During the period of 00:00 07/03/2024 to 06:00 07/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Basingstoke, RG21
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 29th February 2024 - 07:30
End Time: Thursday 29th February 2024 - 17:00
REFERENCE: CHG0702548
During the period of 29/02/2024 07:30:00 to 29/02/2024 17:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Nottingham (NG13)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Monday 11th March 2024 - 00:00
End Time: Monday 11th March 2024 - 06:00
REFERENCE: CHG0704517
During the period of 11/03/2024 00:00:00 to 11/03/2024 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Darlington (DL3)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 6th March 2024 - 00:00
End Time: Wednesday 6th March 2024 - 04:00
REFERENCE: CHG0704756
During the period of 06/03/2024 00:00:00 to 06/03/2024 04:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Shipley (BD17)
Our supplier has informed us that connectivity may be affected for up to 4 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Tuesday 12th March 2024 - 00:00
End Time: Tuesday 12th March 2024 - 06:00
REFERENCE: CHG0706253
During the period of 00:00 12/03/2024 to 06:00 12/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Plymouth, PL4
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 7th March 2024 - 00:00
End Time: Thursday 7th March 2024 - 06:00
REFERENCE: CHG0695675
During the period of 00:00 07/03/2024 to 06:00 07/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Basingstoke, RG21
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 13th March 2024 - 00:00
End Time: Wednesday 13th March 2024 - 06:00
REFERENCE: CHG0711377
During the period of 13/03/2024 00:00:00 to 13/03/2024 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Nottingham (NG13)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Friday 15th March 2024 - 01:00
End Time: Friday 15th March 2024 - 03:00
REFERENCE: CHG0715601
During the period 01:00 15/03/2024 to 03:00 15/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Sittingbourne, ME10
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Tuesday 19th March 2024 - 00:00
End Time: Tuesday 19th March 2024 - 06:00
REFERENCE: CHG0716596
During the period of 00:00 19/03/2024 to 06:00 19/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Nottingham, NG1
Ilkeston, DE7
Ripley, DE5
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Thursday 21st March 2024 - 23:00
End Time: Friday 22nd March 2024 - 07:00
REFERENCE: CHG0716030
During the period of 23:00 21/03/2024 to 07:00 22/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Falkirk, FK2
Our supplier has informed us that connectivity may be affected for up to 8 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 20th March 2024 - 00:00
End Time: Wednesday 20th March 2024 - 06:00
REFERENCE: CHG0714298
During the period of 00:00 20/03/2024 to 06:00 20/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Ripley, DE5
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 20th March 2024 - 00:00
End Time: Wednesday 20th March 2024 - 06:00
REFERENCE: CHG0714298
During the period of 20/03/2024 00:00:00 to 20/03/2024 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Ripley (DE5)
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Scheduled Supplier Maintenance - Scheduled - Scheduled
Affects:
Ethernet Leased Line
Start Time: Wednesday 27th March 2024 - 00:00
End Time: Wednesday 27th March 2024 - 06:00
REFERENCE: CHG0724157
During the period of 00:00 27/03/2024 to 06:00 27/03/2024 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:
Leyland, PR26
Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.
Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.
Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.