Service Status

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Thursday 5th October 2023 - 00:01

End Time: Thursday 5th October 2023 - 05:59

REFERENCE: CHG0580868
During the period of 05/11/2023 00:01:00 to 05/11/2023 05:59:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Sedgefield (3FG)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.
Start Time: 00:00 27/09/23 - End Time: 06:00 27/09/23
Affecting the following services: Ethernet Leased Line

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Tuesday 31st October 2023 - 00:01

End Time: Tuesday 31st October 2023 - 05:59

REFERENCE: CHG0083574

During the period of 31/10/2023 00:01:00 to 31/10/2023 05:59:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Warrington (WA5)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Thursday 2nd November 2023 - 00:00

End Time: Thursday 2nd November 2023 - 06:00

REFERENCE: CHG0083066

During the period of 02/11/2023 00:00:00 to 02/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Cheshire (SK12)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Wednesday 18th October 2023 - 01:00

End Time: Wednesday 18th October 2023 - 06:00

REFERENCE: CHG0082971

During the period of 18/10/2023 01:00:00 to 18/10/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Darlington (DL10)

Our supplier has informed us that connectivity may be affected for up to 5 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Tuesday 17th October 2023 - 00:00

End Time: Tuesday 17th October 2023 - 06:00

REFERENCE: CHG0082996

During the period of 17/10/2023 00:00:00 to 17/10/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Stockport, Cheshire (SK12)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Friday 27th October 2023 - 00:00

End Time: Friday 27th October 2023 - 06:00

REFERENCE: CHG0597255

During the period of 27/10/2023 00:00:00 to 27/10/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Derby (DE24)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Thursday 19th October 2023 - 00:00

End Time: Thursday 19th October 2023 - 06:00

REFERENCE: CHG0595885

During the period of 19/10/2023 00:00:00 to 19/10/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Reading (RG2)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Friday 20th October 2023 - 00:00

End Time: Friday 20th October 2023 - 06:00

REFERENCE: CHG0603659

During the period of 20/10/2023 00:00:00 to 20/10/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Nottingham (NG1)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Monday 23rd October 2023 - 00:00

End Time: Monday 23rd October 2023 - 06:00

REFERENCE: CHG0602057

During the period of 23/10/2023 00:00:00 to 23/10/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

London (EC3N)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Wednesday 1st November 2023 - 00:00

End Time: Wednesday 1st November 2023 - 06:00

REFERENCE: CHG0083786

During the period of 01/11/2023 00:00:00 to 01/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Warrington (WA5)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Tuesday 31st October 2023 - 00:00

End Time: Tuesday 31st October 2023 - 06:00

REFERENCE: CHG0083902

During the period of 31/10/2023 00:00:00 to 31/10/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Darlington (DL10)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Monday 30th October 2023 - 00:00

End Time: Monday 30th October 2023 - 06:00

REFERENCE: CHG0610055

During the period of 30/10/2023 00:00:00 to 30/10/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Nottingham (NG1)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Maintenance (Cloud Replicate / Cloud Connect) - Scheduled

Affects: Cloud Replicate, Cloud Internet Connect

Start Time: Sunday 12th November 2023 - 09:00

End Time: Sunday 12th November 2023 - 18:00

Hello,

We will be conducting maintenance on our Cloud Replicate and Cloud Connect platforms between the hours of 09:00 - 18:00 on 12/11/23.

Access to these services may be limited during this time period and we apologise for any inconvenience caused.

If you are still experiencing difficulty accessing these services after the maintenance window has elapsed, please reach out to our Service Desk on 0333 880 0001 or servicedesk@razorblue.com

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Friday 3rd November 2023 - 00:00

End Time: Friday 3rd November 2023 - 06:00

REFERENCE: CHG0084403

During the period of 03/11/2023 00:00:00 to 03/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Lancaster (LA1)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Tuesday 7th November 2023 - 00:00

End Time: Tuesday 7th November 2023 - 06:00

REFERENCE: CHG0084770

During the period of 07/11/2023 00:00:00 to 07/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Warrington (WA5)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Friday 3rd November 2023 - 00:00

End Time: Friday 3rd November 2023 - 06:00

REFERENCE: CHG0084403

During the period of 03/11/2023 00:00:00 to 03/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Bury (BL9)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Emergency Scheduled Maintenance - Scheduled

Affects: Hosted DNS, Cloud Server, Cloud Firewall

Start Time: Wednesday 1st November 2023 - 21:00

End Time: Thursday 2nd November 2023 - 03:00

Hello,

During the period of 01/11/2023 21:00:00 to 02/11/2023 03:00:00 Emergency network maintenance will be carried out by Razorblue NOC to resolve a critical bug identified on the Cloud Network Infrastructure in the Leeds Data Centre

Connectivity may be affected for up to 2 hours during the maintenance window and we apologise for any inconvenience caused.

Affected services consist of but are not limited to:
• Cloud Hosted Firewalls
• Cloud Hosted Servers / Virtual Machines
• Virtual Data Centre
• Some Public DNS Services

If you are still experiencing issues after the maintenance window has elapsed, please reach out to our service desk on 0333 880 0001 or servicedesk@razorblue.com

Planned Emergency Maintenance - Shires POP Connectivity - Scheduled

Affects: Ethernet On-Net

Start Time: Thursday 9th November 2023 - 13:00

End Time: Thursday 9th November 2023 - 13:30

Hi,

We will be conducting emergency planned maintenance on the wireless connectivity at the shires POP tomorrow evening (09/10/23) commencing at 13:00. This maintenance will result in a period of downtime for a subset of connected clients, that is expected to last approximately 15 minutes. We apologise for the inconvenience caused by this maintenance; however, it is being carried out with the intention of providing more stable connectivity in the long term. If you are to be directly affected by this downtime, you will also have received direct email communications notifying you of the maintenance.

If you have any further queries on this, please do not hesitate to ask.
Affecting the following services: Ethernet On-Net

Update - 31/10/23 12:54

We will be conducting emergency planned maintenance on the wireless connectivity at the shires POP tomorrow evening (09/11/23) commencing at 13:00. This maintenance will result in a period of downtime for a subset of connected clients, that is expected to last approximately 15 minutes. We apologise for the inconvenience caused by this maintenance; however, it is being carried out with the intention of providing more stable connectivity in the long term. If you are to be directly affected by this downtime, you will also have received direct email communications notifying you of the maintenance.

If you have any further queries on this, please do not hesitate to ask.
Affecting the following services: Ethernet On-Net

Scheduled Maintenance Notification - N-central - Scheduled

Affects: Cloud Server

Start Time: Friday 3rd November 2023 - 19:00

End Time: Friday 3rd November 2023 - 23:00

On Friday 3rd November between 19:00 and 23:00 (UTC), maintenance will be carried out on our N-Central platform.

Access to N-Central may be limited during this time period. We will update on progress throughout and if you have any issues after the maintenance window has elapsed, please contact our Service Desk via email servicedesk@razorblue.com or via telephone on 0333 880 0001.

Scheduled Supplier Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Tuesday 14th November 2023 - 00:00

End Time: Tuesday 14th November 2023 - 06:00

REFERENCE: CHG0618133

During the period of 14/11/2023 00:00:00 to 14/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Exeter (EX2)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

CHG0624818 - Supplier Scheduled Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Wednesday 22nd November 2023 - 00:00

End Time: Wednesday 22nd November 2023 - 06:00

REFERENCE: CHG0624818

During the period of 22/11/2023 00:00:00 to 22/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Manchester (5NA)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

CHG0624638 - Supplier Scheduled Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Wednesday 22nd November 2023 - 00:00

End Time: Wednesday 22nd November 2023 - 06:00

REFERENCE: CHG0624638

During the period of 22/11/2023 00:00:00 to 22/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Gateshead (0RQ)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Supplier Scheduled Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Thursday 23rd November 2023 - 00:00

End Time: Thursday 23rd November 2023 - 06:00

REFERENCE: CHG0085574

During the period of 23/11/2023 00:00:00 to 23/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Seaham (7AG)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Emergency Scheduled Network Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Friday 17th November 2023 - 19:00

End Time: Friday 17th November 2023 - 21:00

Hello,

We will be conducting emergency scheduled maintenance on our core network this evening (17/11/23) between the hours of 19:00 - 21:00.

We are not expecting an extended period of downtime during this maintenance, however, due to the nature of the work it is possible that you will experience an intermittent or total loss of connectivity during the maintenance window highlighted above.

We apologise for any inconvenience caused and would like to stress that this maintenance is critical for the ongoing stability and support of our connectivity platform.

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Wednesday 22nd November 2023 - 00:00

End Time: Wednesday 22nd November 2023 - 06:00

REFERENCE: CHG0624818

During the period of 22/11/2023 00:00 to 22/11/2023 06:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Rochdale (OL16)

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Friday 24th November 2023 - 00:00

End Time: Friday 24th November 2023 - 06:00

REFERENCE: CHG0085937

During the period of 24/11/2023 00:00 to 24/11/2023 06:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Cheshire, SK12

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Supplier Scheduled Maintenance - Scheduled

Affects: Ethernet Leased Line

Start Time: Thursday 30th November 2023 - 00:00

End Time: Thursday 30th November 2023 - 06:00

REFERENCE: CHG0623204

During the period of 30/11/2023 00:00:00 to 30/11/2023 06:00:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Glasgow, PA4

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Thursday 30th November 2023 - 00:00

End Time: Thursday 30th November 2023 - 06:00

REFERENCE: CHG0630894

During the period of 00:00 30/11/2023 to 06:00 30/11/2023 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Nottingham, NG1

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Tuesday 28th November 2023 - 00:00

End Time: Tuesday 28th November 2023 - 06:00

REFERENCE: CHG0628846

During the period of 00:00 28/11/2023 to 28/11/06:00 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Sittingbourne, ME10

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

razorblue Network & Provisioning Change Freeze - Scheduled

Affects: Communicator Hosted UC, Ethernet On-Net, EFM, EoFTTC, PSTN, FTTC, SMS Gateway, SMTP Outbound, ADSL, Cloud Server, Dedicated Server, Remote Backup License, Spam/Virus Filtering, Ethernet Leased Line, Legacy Hosted Telephony, Hosted DNS, Colocation, Shared/Reseller Hosting

Start Time: Thursday 21st December 2023 - 17:00

End Time: Wednesday 3rd January 2024 - 08:00

In recognition of reduced staffing levels across the industry over the holiday period, we will be conducting a network and provisioning change freeze from close of business the 21st December 2023 through to the 3rd January 2024. Throughout this period, no non-essential changes to our Core Network or any services we provide will be made.

Please ensure that any change requests are made as early as possible, so that they can be completed prior to the change freeze.

We will of course be available 24/7 over the holiday period for any emergencies or outages within our Core Network and Infrastructure. Support will also be available to those customers whose support contracts this applies to.

Affecting the following services: Communicator Hosted UC, Ethernet On-Net, EFM, EoFTTC, PSTN, FTTC, SMS Gateway, SMTP Outbound, ADSL, Cloud Server, Dedicated Server, Remote Backup License, Spam/Virus Filtering, Ethernet Leased Line, Legacy Hosted Telephony, Hosted DNS, Colocation, Shared/Reseller Hosting.

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Monday 4th December 2023 - 00:00

End Time: Thursday 4th January 2024 - 06:00

REFERENCE: CHG0633152

During the period of 00:00 04/12/2023 to 06:00 04/12/2023 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

York, YO1

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Wednesday 6th December 2023 - 09:00

End Time: Wednesday 6th December 2023 - 15:00

REFERENCE: CHG0631830

During the period of 09:00 06/12/2023 to 15:00 06/12/2023 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Rochdale, OL16

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Tuesday 5th December 2023 - 00:00

End Time: Tuesday 5th December 2023 - 06:00

REFERENCE: CHG0086426

During the period of 00:00 05/12/2023 to 06:00 05/12/2023 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Richmond, DL10

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Wednesday 6th December 2023 - 00:00

End Time: Wednesday 6th December 2023 - 06:00

REFERENCE: CHG0637607

During the period of 00:00 06/12/2023 to 06:00 06/12/2023 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Exeter, EX2

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Thursday 7th December 2023 - 00:38

End Time: Thursday 7th December 2023 - 06:00

REFERENCE: CHG0637607

During the period of 00:00 07/12/2023 to 06:00 07/12/2023 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Exeter, EX2

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.

Supplier Scheduled Maintenance - Scheduled - Scheduled

Affects: Ethernet Leased Line

Start Time: Wednesday 6th December 2023 - 00:00

End Time: Wednesday 6th December 2023 - 06:00

REFERENCE: CHG0632859

During the period of 00:00 06/12/2023 to 06:00 06/12/2023 network maintenance will be carried out by a Razorblue supplier which will affect customers with connectivity in the following areas:

Sittingbourne, ME10

Our supplier has informed us that connectivity may be affected for up to 6 hours during this maintenance window.

Our engineers will monitor the maintenance and if connectivity is not restored once the maintenance window is complete, we will contact you.

Any customers with a backup service such as ADSL, FTTC or 4G will not suffer a loss of service during this window as their service will fail-over to the backup path.